Transactions: Searching, Filtering and Labels

  • Transaction ID Search Bar
      • Merchants can search for specific transactions via Transaction ID Network ID, Invoice Number, Order Notes or SKU Number. 
      • Once selected, type in the specific number in the “search” bar to the right of the Transaction ID field. 

  • Custom View 
      • You can select and deselect fields to include in your Transaction’s view based on the metric of your choice.
      • Once selected, click “Done” in the upper right hand corner to populate the the columns in the view.
      • Everything bolded in black cannot be deselected and will always appear in the view.

  • Date Range 
        • Any date range can be selected and will capture all historical data from the the first transaction date-onwards in your local time
        • Downloaded reports is limited to 90 days and reflect in Beijing time 
  • Results per page 
      • Reflects  all transactions per page. The amount of results can be changed in the bottom left-hand corner of the portal 

  • Net Settlement (payment vol): 
      • Captures the Payment volume within that time range in USD.
      • This view does NOT reflect the actual settled amount that could still be in pending mode.
      • The number is subject to change as it captures payment volume, and not the total amount settled 
      • This number does not capture the refund amount