Alipay and WeChat Payments FAQs

Q: Are Alipay and WeChat Payments Processed in Real-time?

A: Yes

Q: Can the Consumer Reverse Alipay or WeChat Pay Payments?

A: The consumer can not reverse payments via Alipay or WeChat Pay. You can refund money back to the consumer’s Alipay or WeChat Pay account.

Q: Is There a Time Limit in Which I Can Refund?

A: The refund has to be initiated within 90 days of the original Alipay or WeChat Pay transaction.